Qualifications: • Must be a graduate of BS in Psychology, Human Resource Management, Business Administration, or any related course. • Must have at least 6 months of experience in Human Resources and Administration including filing, editing...
We are seeking a Network Engineer for Corporate Connectivity team with a strong foundation in networking, wireless design, cloud connectivity, and security, combined with hands‑on experience supporting Windows and Linux operating environments...
CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and...
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident...
Job Summary We are seeking an experienced and results-driven Operations Manager to oversee daily operations, ensure excellent service delivery, and drive operational efficiency within our BPO organization. The successful candidate will be...
The Incident Management Analyst is responsible for monitoring, analyzing, and coordinating incidents to support timely resolution and consistent service delivery. The role focuses on SLA tracking, incident reviews, trend identification...
• With at least 2 years of solid experience in the repair of computers & accessories, laptops & UPS. • Graduate of BS Electronics & Communications Engineering. • Has related knowledge of other equipment and facility repairs. • Self-motivated...
Ensure the accurate analysis and reporting of financial results, review cost centers for appropriate accounting classification, present financial analysis by business line, and evaluate potential projects to support strategic decision-making. •...
CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support, and...
• Perform configuration and maintenance of PBX Systems. Including installation and configuration of softphones, managing User Accounts, Creation/Deletion of Queues/Flows, DIDs/TFNs, Extensions, Voicemails etc. • Carry out Flows/IVRs and Call...
• Primarily handles the Tier 3 and Proactive Team. • Regular status meeting with NOC Manager to ensure set goals or direction for the team is achieved. • Feedback from the Tier 3 and Proactive Team Leaders. • Create and execute action plans based...
The Tier 3 IT Support & NOC Agent serves as the highest level of technical escalation within a client environment. This role is responsible for resolving complex, high-impact issues while also providing advanced monitoring oversight, incident...
As a Technical Support Engineer, you will be responsible for troubleshooting, diagnosing, and resolving customer issues in an accurate and timely manner. You’ll work with different systems, software, hardware and follow standard procedures to...
• Regular status meeting with Manager and Supervisor/s to discuss goals and implement direction set for the team. • Monitor and submit reports about Team’s performance progress on action plans communicated by management team. • Delegate tasks for...
The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet...
About the Role We are seeking a highly skilled Level 3 (L3) Technical Support Engineer with deep expertise in network infrastructure and hospitality environments. This role serves as the highest level of escalation for complex network-related...
We are seeking a skilled NOC Engineer to ensure 24/7 availability and performance of network infrastructure through monitoring, incident response, escalation management, and technical support while maintaining SLAs and collaborating with...