Let's be honest. If you've worked in IT support for a while, you've probably discovered that "just a quick question" is rarely quick, and "it's probably nothing" almost always turns into something. If you enjoy solving real problems, building...
Let's be honest. If you've worked in IT support for a while, you've probably discovered that "just a quick question" is rarely quick, and "it's probably nothing" almost always turns into something. If you enjoy solving real problems, building...
Let's be honest. If you've worked in IT support for a while, you've probably discovered that "just a quick question" is rarely quick, and "it's probably nothing" almost always turns into something. If you enjoy solving real problems, building...
Service Centre Analyst So… you like solving problems under pressure? Good. Because this role sits right at the beating heart of a large enterprise environment supporting a seriously important Queensland institution. No pressure at all. (Okay, a...
Love getting things organised? Enjoy a good deal? Think accuracy is strangely satisfying? We're looking for a Sales Support Officer to join our growing First Focus team in Manila. If you're the kind of person who loves finding a better price...
Love getting things organised? Enjoy a good deal? Think accuracy is strangely satisfying? We're looking for a Sales Support Officer to join our growing First Focus team in Manila. If you're the kind of person who loves finding a better price...
Love Databricks? Speak fluent business? Occasionally dream in SQL? We're looking for a seriously capable Databricks Specialist to join First Focus and help turn complex business problems into clever, scalable data and AI solutions. And when we...
Love Databricks? Speak fluent business? Occasionally dream in SQL? We're looking for a seriously capable Databricks Specialist to join First Focus and help turn complex business problems into clever, scalable data and AI solutions. And when we...
You know manufacturing. Not just that factories are full of expensive machinery, production schedules rarely go exactly to plan, and the words "the system is down" can make an Operations Manager's blood pressure rise faster than a Friday...
You know manufacturing. Not just that factories are full of expensive machinery, production schedules rarely go exactly to plan, and the words "the system is down" can make an Operations Manager's blood pressure rise faster than a Friday...
You know manufacturing. Not just that factories are full of expensive machinery, production schedules rarely go exactly to plan, and the words "the system is down" can make an Operations Manager's blood pressure rise faster than a Friday...
You know manufacturing. Not just that factories are full of expensive machinery, production schedules rarely go exactly to plan, and the words "the system is down" can make an Operations Manager's blood pressure rise faster than a Friday...
Own the relationship. Shape the strategy. Make IT matter. First Focus is Australia’s best mid-market Managed Service Provider. We say it confidently and Cloudtango agrees. Eight years running as the #1 MSP in Australia, which in tech years is...
Let's be honest. If you've worked in IT support for a while, you've probably discovered that "just a quick question" is rarely quick, and "it's probably nothing" almost always turns into something. If you enjoy solving real problems, building...
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds your...
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds your...
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds your...
🦸 Senior Support Technician – Trusted Tech, Client Hero You’ve spent years mastering the craft—solving complex problems, mentoring juniors, and keeping environments humming. You know your way around infrastructure, but you also know how to talk...
🦸 Senior Support Technician – Trusted Tech, Client Hero You’ve spent years mastering the craft—solving complex problems, mentoring juniors, and keeping environments humming. You know your way around infrastructure, but you also know how to talk...
If you've ever looked at a repetitive process and thought, "Surely we can automate this instead of making someone do it 400 times a month," you're probably our kind of person. First Focus is looking for an experienced AI Automation & DevOps...
If you've ever looked at a repetitive process and thought, "Surely we can automate this instead of making someone do it 400 times a month," you're probably our kind of person. First Focus is looking for an experienced AI Automation & DevOps...
The way we build software is changing. We think that's a good thing. Remember when being a great software engineer meant writing clean code, solving complex problems and knowing your programming language inside out? Well, it still does. Sorry, no...
Great design shouldn't stop at a mockup. We've all seen it happen. A beautiful design gets approved. The spacing is perfect, the typography is spot on, and every interaction has been carefully considered. Then development starts. Suddenly, there...
Everyone wants more features. Someone needs to make sure we actually deliver them. You know how it goes. A project starts with a clear scope, an agreed deadline and a plan everyone is happy with. Then someone has a "quick little change". Someone...
🦸 Senior Support Technician – Trusted Tech, Client Hero You’ve spent years mastering the craft—solving complex problems, mentoring juniors, and keeping environments humming. You know your way around infrastructure, but you also know how to talk...
🦸 Senior Support Technician – Trusted Tech, Client Hero You’ve spent years mastering the craft—solving complex problems, mentoring juniors, and keeping environments humming. You know your way around infrastructure, but you also know how to talk...
Are you the person who can keep clients happy, technical teams aligned and service issues moving towards resolution, even when everyone involved has a slightly different idea of what "urgent" means? If you're great at managing relationships...
Are you the person who can keep clients happy, technical teams aligned and service issues moving towards resolution, even when everyone involved has a slightly different idea of what "urgent" means? If you're great at managing relationships...
Build the engine behind great customer experiences. Some people see HubSpot and think, "CRM." You see data models, APIs, workflows, attribution, automation, reporting, integrations, and probably at least three things you'd improve before your...
Build the engine behind great customer experiences. Some people see HubSpot and think, "CRM." You see data models, APIs, workflows, attribution, automation, reporting, integrations, and probably at least three things you'd improve before your...
Build the engine behind great customer experiences. Some people see HubSpot and think, "CRM." You see data models, APIs, workflows, attribution, automation, reporting, integrations, and probably at least three things you'd improve before your...
Build the engine behind great customer experiences. Some people see HubSpot and think, "CRM." You see data models, APIs, workflows, attribution, automation, reporting, integrations, and probably at least three things you'd improve before your...
This is not your average “order the milk and book a meeting room” role. This is the kind of role where you’re the glue, the organiser, the fixer, the person who somehow knows where everything is and who to talk to when things get weird (which, in...
So, you’re the kind of Service Delivery leader who actually delivers? You know the type. Calm during escalations. Commercial without being cold. Operational without being robotic. You can speak to a CIO and a Level 1 tech in the same hour, and...
So, you’re the kind of Service Delivery leader who actually delivers? You know the type. Calm during escalations. Commercial without being cold. Operational without being robotic. You can speak to a CIO and a Level 1 tech in the same hour, and...
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds your...
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds your...
If Microsoft Intune, Entra ID, PowerShell, Windows Server and network troubleshooting are comfortably inside your wheelhouse, rather than things you vaguely remember seeing in somebody else's ticket notes, keep reading. We are looking for an...
If Microsoft Intune, Entra ID, PowerShell, Windows Server and network troubleshooting are comfortably inside your wheelhouse, rather than things you vaguely remember seeing in somebody else's ticket notes, keep reading. We are looking for an...
You know financial services. Not just that accountants love spreadsheets, financial advisers love compliance, and somehow a relatively simple process can turn into seventeen forms and three approval meetings. You understand how financial services...
You know financial services. Not just that accountants love spreadsheets, financial advisers love compliance, and somehow a relatively simple process can turn into seventeen forms and three approval meetings. You understand how financial services...
If you can look at a complex technology project, make sense of the moving parts, get the right people in the room and somehow keep everyone pointed in the same direction, we should probably talk. We are looking for an experienced IT...
If you can look at a complex technology project, make sense of the moving parts, get the right people in the room and somehow keep everyone pointed in the same direction, we should probably talk. We are looking for an experienced IT...
You’ve been grinding remote tickets for years. You’ve mastered the queue. You’ve soloed Exchange. You’ve tanked Azure outages and DPS’d your way through AD forests. Now it’s time to squad up with a team that backs your skills, feeds your...
Help us bring a major brand transition to life. And yes, we promise there's more to it than changing a logo on 400 PowerPoint slides. Although, fair warning, there may be a few of those too. We're looking for a talented, hands-on Senior Brand...
Help us bring a major brand transition to life. And yes, we promise there's more to it than changing a logo on 400 PowerPoint slides. Although, fair warning, there may be a few of those too. We're looking for a talented, hands-on Senior Brand...
Help us bring a major brand transition to life. And yes, we promise there's more to it than changing a logo on 400 PowerPoint slides. Although, fair warning, there may be a few of those too. We're looking for a talented, hands-on Senior Brand...
Ever fixed the same problem three times and thought… "There has to be a better way than this." So have we. At First Focus, we don't just want people who can solve technical issues. We want people who are curious enough to wonder why they happened...
Ever fixed the same problem three times and thought… "There has to be a better way than this." So have we. At First Focus, we don't just want people who can solve technical issues. We want people who are curious enough to wonder why they happened...
Not everyone's built for a night shift. But for the right person, this schedule is a feature, not a footnote. You'll be working while the US team is on the clock, finishing up just as they're heading into their morning meeting. That handover is...
Not everyone's built for a night shift. But for the right person, this schedule is a feature, not a footnote. You'll be working while the US team is on the clock, finishing up just as they're heading into their morning meeting. That handover is...
You know financial services. Not just that accountants love spreadsheets, financial advisers love compliance, and somehow a relatively simple process can turn into seventeen forms and three approval meetings. You understand how financial services...
You know legal. Not just that lawyers wear suits, bill in six-minute increments and somehow manage to turn a one-page contract into seventeen. You understand how law firms actually operate, how partners think, how technology decisions get made...
Australia’s Leading Managed Service Provider | Strategic Leadership + Hands-On Recruitment | AU, NZ & Philippines We’re looking for an exceptional Head of Talent Acquisition to take ownership of recruitment across First Focus. And when we say...
Australia’s Leading Managed Service Provider | Strategic Leadership + Hands-On Recruitment | AU, NZ & Philippines We’re looking for an exceptional Head of Talent Acquisition to take ownership of recruitment across First Focus. And when we say...
Australia’s Leading Managed Service Provider | Strategic Leadership + Hands-On Recruitment | AU, NZ & Philippines We’re looking for an exceptional Head of Talent Acquisition to take ownership of recruitment across First Focus. And when we say...
Australia’s Leading Managed Service Provider | Strategic Leadership + Hands-On Recruitment | AU, NZ & Philippines We’re looking for an exceptional Head of Talent Acquisition to take ownership of recruitment across First Focus. And when we say...
Australia’s Leading Managed Service Provider | Strategic Leadership + Hands-On Recruitment | AU, NZ & Philippines We’re looking for an exceptional Head of Talent Acquisition to take ownership of recruitment across First Focus. And when we say...